At Go Ujjain, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect the data you share with us when you access or use our website, mobile app, and related services (collectively, the "Service ").

By using our Service, you consent to the collection and use of your information as described in this policy.

1. Information We Collect

We collect several types of information to provide and improve our services:

A. Personal Information

• Full name
• Contact number
• Email address
• Postal address (for prasad or puja materials)
• Gender
• Date, time, and place of birth (for personalized puja rituals or astrology)
• Puja details and preferences
• Payment information (processed securely via third-party payment gateways)

B. Usage Information

• IP address
• Browser type and version
• Time zone setting
• Pages you visit
• Clickstream data
• Device and operating system

C. Cookies and Similar Technologies

We use cookies and similar tracking tools to collect non-personal data to enhance your user experience.

2. How We Use Your Information

• To register and manage your account
• To confirm and fulfill puja bookings
• To customize and perform puja rituals based on your inputs
• To communicate with you (confirmation emails, reminders, support)
• To ship prasad or materials to your address
• To improve our services, website, and user experience
• To send promotional content (only with your consent)

3. Sharing Your Information

We value your privacy. Your personal information is shared only when necessary:

• With Authorized Priests & Temples: To prepare and perform your booked puja.
• Delivery Services: To ship prasad or other offerings to your address.
• Payment Processors: For processing secure transactions (we do not store your payment data).
• Legal Obligations: If required by law or legal process.

We do not sell or rent your personal data to any third parties.

4. Data Retention

We retain your information as long as necessary to:

• Fulfill the purpose for which it was collected
• Comply with legal, tax, or regulatory requirements
• Maintain customer service and dispute records

You may request deletion of your personal data at any time (see Section 8).

5. Data Security

• SSL encryption
• Secure data storage
• Firewalls and intrusion detection

However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Cookies and Tracking Tools

• Save your preferences
• Track session data
• Understand user behavior to enhance our services

You can manage cookies through your browser settings. Some parts of the website may not function properly without cookies.

7. Third-Party Services

We may include links to third-party websites (e.g., temples, donation platforms, social media). We are not responsible for their privacy practices. Please review their privacy policies separately.

8. Your Rights and Choices

• Right to Access: Request a copy of your personal data
• Right to Correction: Request correction of inaccurate or incomplete data
• Right to Deletion: Request that we delete your data
• Right to Withdraw Consent: You may withdraw consent for us to contact you or process your data

To exercise these rights, contact us at support@goujjain.com.

9. Children’s Privacy

We do not knowingly collect personal data from children under 13. If you believe we may have inadvertently collected such data, please contact us so we can delete it.

10. International Users

If you are accessing our Service from outside India, please be aware that your data may be transferred to, stored, and processed in India or other countries where our servers or service providers are located.

11. Changes to This Privacy Policy

We may update this policy from time to time. If changes are material, we will notify you through our website or via email before the changes take effect.

12. Contact Us

• 📧 Email: support@goujjain.com
• 📞 Phone: +91 9039429903
• 🌐 Website: www.goujjain.com