Terms & Conditions

Welcome to Go Ujjain. By accessing or using our website, services, or booking pujas online through our platform, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

1. Use of Our Services

• You confirm that you are at least 18 years old or are accessing the site under parental supervision.
• You agree to provide accurate, complete, and current information during the booking process.
• You are responsible for maintaining the confidentiality of your login credentials.

2. Service Description

We provide online booking services for religious rituals (pujas) performed either virtually or at partner temples. These services may include:

• Live-streamed or pre-recorded pujas
• Delivery of prasad and offerings
• Astrology consultations or horoscope creation

We act as a facilitator and are not liable for delays or disruptions caused by the temple or priest.

3. Booking and Payment

• All pujas must be booked in advance via the website or app.
• Full payment is required at the time of booking.
• Prices are subject to change without prior notice.
• Payment is processed through secure third-party payment gateways. We do not store your card or banking information.

4. Cancellation & Refund Policy

Please refer to our separate Cancellation & Refund Policy. In general:

• Cancellations made at least 24 hours in advance may be eligible for a refund.
• No refunds for same-day cancellations or no-shows.
• Service fees may be non-refundable.

5. User Conduct

• Use the site for lawful purposes only.
• Do not misuse the booking system or impersonate others.
• Do not upload or transmit any harmful or disruptive content.
• Respect religious practices, priests, and other users.

We reserve the right to suspend or terminate your account for violating these terms.

6. Intellectual Property

All content on this site is the property of www.goujjain.com or its partners. You may not reproduce, distribute, or use our content without prior written permission.

7. Disclaimer of Warranties

• We do not guarantee that pujas will fulfill specific spiritual outcomes.
• We do not guarantee uninterrupted website or service availability.
• Rituals may vary based on region or tradition unless otherwise specified.

8. Limitation of Liability

• We are not liable for delays or cancellations of pujas.
• We are not responsible for data loss, delivery issues, or technical glitches.

9. Third-Party Links and Services

We may integrate services from third parties. We are not responsible for their policies or content. Please review their terms separately.

10. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect and use your data.

11. Governing Law

These Terms shall be governed by the laws of India, Madhya Pradesh, Indore, without regard to conflict of law provisions.

12. Dispute Resolution

Disputes should first be attempted to resolve informally. If unresolved, jurisdiction lies with the courts in Madhya Pradesh, Indore.

13. Changes to Terms

We may update these terms at any time. Significant changes will be communicated via email or on our website.

14. Contact Information

• 📧 Email: support@goujjain.com
• 📞 Phone: +91 9039429903
• 🌐 Website: www.goujjain.com